Success Stories: #40 of 50

50 Success Stories

We built eCRMine©, our customized CRM tool Client’s Challenging Situation: The stakeholders of our predecessor company, Spirited Investors Corporation, wanted a user-friendly repository to contain and report on details of successful and influential people in our community. The database needed to include summaries of leaders’/influencers’ business initiatives and their community relationships. The tool could be […]

Success Stories: #39 of 50

50 Success Stories

We chose to ally with them rather than steal their customers! Client’s Challenging Situation: A major Canadian oil & gas producer, headquartered in Alberta, experienced high turnover of its natural gas sales and marketing staff in Eastern Canada. The major’s competitors, particularly the smaller entrepreneurial competitors, were targeting the major’s clients and having success. Scope […]

Success Stories: #38 of 50

50 Success Stories

Real-time Communication…When Dealing with Precious Packages Client’s Challenging Situation: Our client wanted a customized web app that would allow its clients to understand whether pickup and delivery of precious packages were on time and successfully completed. Our client’s clients wanted an app that would allow them to ask questions and receive and provide feedback. As […]

Success Stories: #37 of 50

50 Success Stories

Automating Payroll for a Large Fleet Client’s Challenging Situation: Our client has a large fleet of vehicles. The drivers of the vehicles must report the details of their daily trips. Reporting was manual and required daily logging and data entry for “high-transaction payroll’ and ‘transportation compliance’. Scope of the Problem: While we cannot share the […]

Success Stories: #36 of 50

50 Success Stories

A Virus Encrypted a Friend’s Accounting Data Client’s Challenging Situation: We received a message confirming that a virus had somehow arrived in a friend’s business operating software and encrypted several months of accounting data. With historic data encrypted and inaccessible, our friend was unable to complete normal accounting activity. Scope of the Problem: Before the […]

Success Stories: #35 of 50

50 Success Stories

A Road Accident Disconnected Division Offices from Head Office Client’s Challenging Situation: A driver of a large vehicle caused an accident that knocked down a hydro pole, taking down internet service. It took 3 days for the internet service to be restored. Scope of the Problem: This family business had its servers centralized at its […]

Success Stories: #34 of 50

50 Success Stories

An Untimely Retirement Creates a Company-wide Problem Client’s Challenging Situation: A long-term employee suddenly retired. The person had been responsible for leading IT enhancements, automating the processing of information, and the generation of reports. This employee held all the IT expertise related to the company’s handling of its operating data. Scope of the Problem: Over […]

Success Stories: #33 of 50

50 Success Stories

Bespoke Equipment + Bespoke Software…an excellent combination Client’s Challenging Situation: An Ontario manufacturer of custom equipment wanted to automate their family-business operations. Scope of the Problem: Over the years, our client’s clients wanted expanded choices and the ability to create personalized products by selecting accessories for a “base product”. The “base product” also had features […]

Success Stories: #32 of 50

50 Success Stories

A High-tech Entrepreneur Wanted Private Service Client’s Challenging Situation: A high-tech entrepreneur was building a very novel, new product and wanted us to create custom software for that project. The entrepreneur wanted assurance from us that details about the “secret” project would not be divulged. [Actually, this success story applies to many entrepreneurs…the details differ, […]

Success Stories: #31 of 50

50 Success Stories

An Electricity Retailer Needed a Natural Gas Back-office Client’s Challenging Situation: An Eastern Canadian energy retailer had considerable expertise in electricity retailing and commodity management. However, it had little expertise in natural gas retailing. The retailer approached us to see if we could provide back-office to support natural gas retailing in Eastern Canada. Scope of […]